:root{--bg:#0d0f13;--panel:#151920;--panel2:#1b202a;--line:#262d3a;--txt:#e8ebf0;--dim:#8b94a5;--red:#e5484d;--green:#3fb96a;--amber:#e0a83c;--blue:#4f83f1}*{box-sizing:border-box;margin:0;padding:0}body{background:var(--bg);color:var(--txt);font:14px/1.55 -apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif}a{color:#7ea8f5;text-decoration:none}header{display:flex;align-items:center;gap:16px;padding:12px 22px;border-bottom:1px solid var(--line);background:var(--panel)}.logo{font-weight:800;font-size:17px}.logo span{color:var(--red)}.logo small{display:block;font-weight:400;font-size:10px;color:var(--dim);letter-spacing:1px}.spacer{flex:1 1}main{max-width:980px;margin:0 auto;padding:20px 22px}.kpis{display:grid;grid-template-columns:repeat(5,1fr);grid-gap:10px;gap:10px;margin-bottom:18px}.kpi{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:10px 14px}.kpi .v{font-size:19px;font-weight:800}.kpi .l{font-size:10px;color:var(--dim);text-transform:uppercase;letter-spacing:.8px}.brief{background:linear-gradient(135deg,#1a1114,var(--panel2));border:1px solid #3a2226;border-radius:12px;padding:16px 18px;margin-bottom:18px}.brief h3{font-size:13px;color:var(--red);margin-bottom:8px}.brief li{margin:0 0 6px 18px;font-size:13px}h2{font-size:15px;margin:6px 0 12px}.qcard{background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:14px 16px;margin-bottom:12px;display:flex;gap:14px;align-items:flex-start}.tier{flex:0 0 34px;height:34px;border-radius:8px;display:flex;align-items:center;justify-content:center;font-weight:800}.tier.C{background:#2b2416;color:var(--amber)}.tier.D{background:#161f2e;color:var(--blue)}.qbody{flex:1 1}.qtitle{font-weight:700;font-size:13.5px}.qmeta{font-size:11.5px;color:var(--dim);margin:3px 0 6px}.qrec{font-size:12px;background:var(--panel2);border-radius:6px;padding:6px 10px;display:inline-block}.qrec b{color:var(--green)}.comment{width:100%;background:var(--bg);border:1px solid var(--line);border-radius:6px;color:var(--txt);font-size:12px;padding:6px 8px;margin-top:8px}.qactions{display:flex;flex-direction:column;gap:8px}.no,.yes{border:0;border-radius:8px;padding:8px 22px;font-weight:800;cursor:pointer;font-size:13px}.yes{background:var(--green);color:#06130a}.no{background:transparent;border:1px solid var(--red);color:var(--red)}table{width:100%;border-collapse:collapse;background:var(--panel);border-radius:12px;overflow:hidden;margin-bottom:20px}th{font-size:10px;text-transform:uppercase;letter-spacing:.8px;color:var(--dim);text-align:left;background:var(--panel2)}td,th{padding:9px 12px;border-bottom:1px solid var(--line)}td{font-size:12.5px}.redbtn{background:radial-gradient(circle at 35% 30%,#ff6b6f,#b03035);border:2px solid #ff8b8e;color:#fff;font-weight:800;border-radius:50px;padding:9px 20px;cursor:pointer;letter-spacing:.5px;box-shadow:0 0 14px rgba(229,72,77,.4)}.pausebanner{background:var(--red);color:#fff;text-align:center;font-weight:700;padding:10px}.pausebanner button{margin-left:14px;background:#fff;color:var(--red);border:0;border-radius:6px;padding:4px 12px;font-weight:700;cursor:pointer}.login{min-height:100vh;display:flex;align-items:center;justify-content:center}.loginbox{background:var(--panel);border:1px solid var(--line);border-radius:16px;padding:36px;width:360px}.loginbox input{background:var(--bg);border:1px solid var(--line);border-radius:8px;color:var(--txt);margin:14px 0}.loginbox button,.loginbox input{width:100%;padding:11px;font-size:14px}.loginbox button{background:var(--red);color:#fff;border:0;border-radius:8px;font-weight:800;cursor:pointer}.err{color:var(--red);font-size:12px;margin-top:10px}.empty{color:var(--dim);font-size:13px;background:var(--panel);border:1px dashed var(--line);border-radius:12px;padding:18px;text-align:center;margin-bottom:20px}.shell{display:flex;min-height:calc(100vh - 61px)}.shell nav{width:210px;padding:14px 10px;border-right:1px solid var(--line);background:var(--panel);flex-shrink:0}.shell nav a{display:block;color:var(--dim);padding:9px 12px;border-radius:8px;font-size:13px;margin-bottom:2px}.shell nav a.active,.shell nav a:hover{background:var(--panel2);color:var(--txt)}.shell nav a.active{border-left:3px solid var(--red)}.shell nav .sect{font-size:9px;color:var(--dim);letter-spacing:1.2px;text-transform:uppercase;margin:14px 12px 6px}.shell main{flex:1 1;padding:20px 24px;max-width:1040px}.pill{font-size:10px;padding:2px 9px;border-radius:20px;font-weight:700}.pill.ok{background:#14251a;color:var(--green)}.pill.warn{background:#2b2416;color:var(--amber)}.pill.info{background:#161f2e;color:var(--blue)}.pill.red{background:#2a1215;color:#f2848a}.sub{color:var(--dim);font-size:12px;margin-bottom:16px}.kpis7{display:grid;grid-template-columns:repeat(7,1fr);grid-gap:8px;gap:8px;margin-bottom:18px}.kpis7 .kpi .v{font-size:16px}.kpibar{display:grid;grid-template-columns:repeat(7,1fr);grid-gap:10px;gap:10px;padding:14px 20px;background:var(--bg);border-bottom:1px solid var(--line)}.kpibar .kpi{background:var(--panel);border:1px solid var(--line);border-radius:10px;padding:10px 14px}.kpibar .kpi .v{font-size:19px;font-weight:800}.kpibar .kpi .l{font-size:10px;color:var(--dim);text-transform:uppercase;letter-spacing:.8px}.shell{min-height:calc(100vh - 150px)}.talkwrap{display:flex;gap:14px;min-height:480px}.talkrail{width:230px;flex-shrink:0}.emp{display:flex;gap:10px;align-items:center;background:var(--panel);border:1px solid var(--line);border-radius:12px;padding:10px;margin-bottom:8px;color:var(--txt)}.emp.sel{border-color:var(--red);background:var(--panel2)}.emp .avatar{width:34px;height:34px;border-radius:50%;background:#7c5cd6;display:flex;align-items:center;justify-content:center;font-weight:800;color:#fff;flex-shrink:0}.emp .nm{font-weight:700;font-size:13px}.emp .rl{font-size:11px;color:var(--dim)}.talkmain{flex:1 1;background:var(--panel);border:1px solid var(--line);border-radius:14px;display:flex;flex-direction:column}.talkhead{padding:12px 16px;border-bottom:1px solid var(--line);font-weight:800}.talkmsgs{flex:1 1;overflow-y:auto;padding:16px;display:flex;flex-direction:column;gap:10px;max-height:440px}.bubble{max-width:78%;padding:9px 13px;border-radius:12px;font-size:13px;white-space:pre-wrap}.bubble span{display:block;font-size:10px;font-weight:700;color:var(--dim);margin-bottom:2px}.bubble.ceo{background:#31151b;border:1px solid #4a1f27;align-self:flex-end}.bubble.agent{background:var(--panel2);border:1px solid var(--line);align-self:flex-start}.bubble.thinking{color:var(--dim)}.talkcompose{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line)}.talkcompose input{flex:1 1;background:var(--bg);border:1px solid var(--line);border-radius:9px;color:var(--txt);padding:10px 12px;font-size:13px;outline:none}.talkcompose button{background:var(--red);color:#fff;border:0;border-radius:9px;padding:0 18px;font-weight:800;cursor:pointer}.kpibar .kpi .s{font-size:10px;margin-top:2px;color:var(--green)}.kpibar .kpi .s.warn{color:var(--amber)}.kpibar .kpi .s.dim{color:var(--dim)}.portal-light{--bg:#f2f5fa;--panel:#fff;--panel2:#eef2f9;--line:#dfe6f0;--txt:#1a2233;--dim:#6b7689;--red:#2563eb;--green:#1d9e57;--amber:#c98a12;background:var(--bg);color:var(--txt);min-height:100vh}.portal-light header{background:var(--panel);border-bottom:1px solid var(--line)}.portal-light .kpibar{background:var(--bg);border-bottom:1px solid var(--line)}.portal-light .emp,.portal-light .kpi,.portal-light .qcard,.portal-light .talkmain,.portal-light table{background:var(--panel);border-color:var(--line)}.portal-light th{background:var(--panel2);color:var(--dim)}.portal-light .bubble.agent{background:var(--panel2);border-color:var(--line)}.portal-light .bubble.ceo{background:#dbe7fd;border:1px solid #c3d6fb;color:var(--txt)}.portal-light .comment,.portal-light .talkcompose input{background:#fff;border-color:var(--line);color:var(--txt)}.portal-light .empty{background:var(--panel);border-color:var(--line)}.portal-light .logo span,.portal-light a{color:#2563eb}.portal-light .loginbox{background:var(--panel);border-color:var(--line)}.portal-light .loginbox input{background:#fff;border-color:var(--line);color:var(--txt)}.portal-light .loginbox button{background:#2563eb}.board{width:360px;flex-shrink:0;background:var(--panel);border:1px solid var(--line);border-radius:14px;display:flex;flex-direction:column}.boardhead{padding:12px 16px;border-bottom:1px solid var(--line)}.bubble.mod{background:transparent;border:1px dashed var(--line);color:var(--dim);align-self:center;font-size:12px;max-width:92%}@media (max-width:1100px){.talkwrap{flex-wrap:wrap}.board{width:100%}}